Privacy Policy
Effective Date: June 6, 2026
Table of Contents
This Privacy Policy explains how AgentFlow ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you use our CRM platform. By creating an account, you consent to the practices described in this policy.
1.Information We Collect
Account Information: Name, email address, and brokerage name collected upon registration.
Client Data: Lead information (names, phone numbers, emails, notes, pipeline stages) entered into the CRM. You retain full ownership of this data.
Payment Information: Processed via Stripe. We do not store full credit card numbers; we retain only the last four digits and basic billing details.
Usage Data: Automatically collected metrics, including IP address, browser type, and session duration.
Third-Party Integrations: Read-only access requested during Google Contacts synchronization. We do not store persistent access tokens post-session.
2.Use of Information
We use collected information solely to provide and improve AgentFlow services, specifically to:
- Operate and maintain the platform.
- Process subscription payments.
- Transmit automated follow-up digests and SMS reminders.
- Provide customer support.
- Monitor platform security and resolve technical issues.
Note: We do not send promotional communications without explicit consent.
4.Data Security
We implement industry-standard encryption for data in transit and at rest. Authentication requires email magic links or Google single sign-on (SSO). However, no electronic transmission or storage system is entirely secure; we cannot guarantee absolute data security against unauthorized access.
5.Data Retention and User Rights
Retention: Data is retained while your account remains active.
Deletion: Upon account cancellation, personal data is erased or irreversibly anonymized within 30 days.
User Rights: You may access, correct, or request deletion of your data at any time. You may also export your client data in CSV format directly via the application.
7.Third-Party Security Services (Cloudflare Turnstile)
Our authentication pages utilize Cloudflare Turnstile to prevent automated abuse (e.g., bot traffic, credential stuffing).
Data Processed: Cloudflare automatically receives your IP address, browser/OS metadata, basic configuration settings, and a request timestamp. Behavior signals are processed only if a challenge renders and are not used for user fingerprinting.
Data Handling: Cloudflare issues a temporary pass/fail token. AgentFlow does not access or store raw signals. Cloudflare processes this data under its own privacy policy (cloudflare.com/privacypolicy).
Opt-Out: Users opting out of Turnstile evaluation must contact privacy@agent-flow.app to establish alternative authentication.
8.International Data Transfers
AgentFlow operates in the United States. Information collected is processed and stored on U.S. servers.
9.Age Restrictions
AgentFlow is intended exclusively for adult professionals. Users must be at least 18 years of age.
10.Contact Information
For privacy-related inquiries or to exercise data rights, contact us at:
Email: privacy@agent-flow.app
Website: agent-flow.app